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🖥️
Automate Your IT Help Desk
Build an AI IT help desk that classifies tickets, handles password resets, provisions software, and monitors system health automatically.
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intermediate⏱ 30 minutes
🧂 Ingredients
📋 Step-by-Step Build Guide
STEP 1
Find ITSM, identity, and monitoring APIs.
Find ITSM, identity, and monitoring APIs.
Find ITSM, identity, and monitoring APIs. Steps: 1. Validate all required inputs are available 2. Execute the operation described above 3. Verify the result meets expected output format 4. Handle errors gracefully — retry transient failures, log and alert on persistent ones 5. Return structured output with status and any relevant data If any required data is missing, request it from the user before proceeding.
STEP 2
Initialize IT help desk with ticket processing.
Initialize IT help desk with ticket processing.
Initialize IT help desk with ticket processing. Steps: 1. Validate all required inputs are available 2. Execute the operation described above 3. Verify the result meets expected output format 4. Handle errors gracefully — retry transient failures, log and alert on persistent ones 5. Return structured output with status and any relevant data If any required data is missing, request it from the user before proceeding.
STEP 3
Set up ticket ingestion and status updates.
Set up ticket ingestion and status updates.
Set up ticket ingestion and status updates. Steps: 1. Validate all required inputs are available 2. Execute the operation described above 3. Verify the result meets expected output format 4. Handle errors gracefully — retry transient failures, log and alert on persistent ones 5. Return structured output with status and any relevant data If any required data is missing, request it from the user before proceeding.
STEP 4
Automate password resets through Slack bot.
Automate password resets through Slack bot.
Automate password resets through Slack bot. Steps: 1. Validate all required inputs are available 2. Execute the operation described above 3. Verify the result meets expected output format 4. Handle errors gracefully — retry transient failures, log and alert on persistent ones 5. Return structured output with status and any relevant data If any required data is missing, request it from the user before proceeding.
STEP 5
Auto-provision software licenses for new employees.
Auto-provision software licenses for new employees.
Auto-provision software licenses for new employees. Steps: 1. Validate all required inputs are available 2. Execute the operation described above 3. Verify the result meets expected output format 4. Handle errors gracefully — retry transient failures, log and alert on persistent ones 5. Return structured output with status and any relevant data If any required data is missing, request it from the user before proceeding.
STEP 6
Ingest system alerts and auto-create tickets.
Ingest system alerts and auto-create tickets.
Ingest system alerts and auto-create tickets. Steps: 1. Validate all required inputs are available 2. Execute the operation described above 3. Verify the result meets expected output format 4. Handle errors gracefully — retry transient failures, log and alert on persistent ones 5. Return structured output with status and any relevant data If any required data is missing, request it from the user before proceeding.
🤖 Example Agent Prompt
Find ITSM, identity, and monitoring APIs. Steps: 1. Validate all required inputs are available 2. Execute the operation described above 3. Verify the result meets expected output format 4. Handle errors gracefully — retry transient failures, log and alert on persistent ones 5. Return structured output with status and any relevant data If any required data is missing, request it from the user before proceeding.
Copy this prompt into your agent to get started.